Frequently Asked Questions

1. What about our exhibitions & prints sales ?

We organise physical and online thematic temporary exhibitions showcasing the work of analog photographers from our community.
We are also working on our permanent collection that will soon be available online! Each photograph is printed on Fine art paper, the editions are limited and they vary from 8 to 20. 

2.  Why selling only limited edition prints? 

In order to be considered as a piece of art, a photograph must be printed at 30 editions maximum.
All our prints are sold in limited editions that vary between 1 to 20 maximum and come with a signed and numbered certificate of authenticity.

3. What about the printing quality of our limited edition prints ? 

Our printing partner is Négatif +, a lab based in Paris. Négatif + is combining high-end and advanced printing methods, a large range of the finest Fine Art papers and a fast and trustworthy execution. Each photograph is proposed in one unique Fine Art paper, chosen in collaboration with the artist. 

All the prints are made with a lasting pigment inkjet technology & printed with Epson P9900 or EPSON 20000 printers.

5 different Fine Art papers we are currently printing on:

  • Hahnemühle Fine Art Rag Bright White 310 g/m² (Mat : Bright white): It is a mat bright white cotton art paper with an inkjet coating specially tailored for FineArt printing. Combined with the matt premium inkjet coating, this produces impressive FineArt prints boasting vivid colours, deep blacks and extraordinary reproduction of detail. The bright white of the paper also creates particularly brilliant results for high contrast images
  • Hahnemühle Fine Art Rag 308 g/m² (Mat finish): It is one of the world’s most popular papers and the valued all-rounder for high-quality FineArt inkjet printing. It is a mat paper a bit warmer than the Fine Art Bright White 310gThe mat white cotton artist’s paper, with its characteristic, wonderfully soft feel, boasts a lightly defined felt structure, lending each artwork an impressive pictorial depth. Combined with the matt premium inkjet coating, this paper produces outstanding prints that feature brilliant colours, deep blacks, striking contrasts and perfect reproduction of detail.
  • Hahnemühle Fine Art Bamboo 290g/m² (Mat / Natural white): Hahnemühle Bamboo is the world’s first FineArt inkjet paper made from 90% bamboo fibres, for a natural look and environmentally friendly paper production. The natural white, warm-toned bamboo paper does not contain optical brighteners, and stands out thanks to its soft, lightly textured felt structure and sensual feel. The matt premium inkjet coating delivers excellent printing results with defined reproduction of colour and detail, particularly for warm hues and monochrome prints
  • Hahnemühle Photo Rag Baryta 315 g/m² (High-gloss finish): Hahnemühle Photo Rag® Baryta is a pure cotton paper with an inkjet coating that has been perfectly optimised for the needs of FineArt applications. The natural white paper comes in a pleasant, warm shade of white and contains no optical brighteners. The exquisite surface texture gives the paper a lovely, delicate feel while at the same time lending it an artistic note. In combination with the high-gloss premium inkjet coating, it produces stunning print results with outstanding reproduction of colour and detail, deep blacks and perfect contrasts
  • Hahnemühle Fine Art Baryta 325 g/m² (High-gloss finish): Hahnemühle FineArt Baryta is a bright white, cellulose-based FineArt inkjet paper with an inkjet coating specially tailored for FineArt use. The clearly visible, exquisite felt structure lends the paper its lovely soft feel and tactile surface texture to produce prints with a stunning three-dimensional quality and depth. The high-gloss premium inkjet coating guarantees outstanding print results with perfect reproduction of colour and detail, deep blacks and striking contrasts.

4.  Format & Framing  

Each proposed format is the result of a joint decision taken with the artist.
If you have any other ideas as regards formats or margins not proposed online, feel free to contact us at and we will be happy to discuss it. 

We do not propose online framing options as the risk of damage during shipment is too important. Nevertheless, we will be very happy to guide you in the framing and the display of your photographs. Also, we do offer framing in Paris as we can ensure that the framed print can arrive in good condition.For more information regarding framing, feel free to contact us at

5.  Delivery & Pick-ups 

1. How can you track your order? 

Once your purchase is completed : You will receive an immediate confirmation by email with the details of your order, personal information and a link to your invoice. Your order is received by the lab right away.
Once it’s printed (within 5 working days after your payment), you will receive an email with your Colissimo tracking number or your order’s number if you chose the pick-up option. Click here to track your parcel once your received your tracking number:

2. What are the delivery costs & delays?

Shipping costs (All taxes included) are at your charge and added to the prices of the prints before your final payment. The shipping costs below are the prices from our partner lab. Colissimo is operating the deliveries. 

Shipping delays:

Your order will be shipped once printed (within 5 working days after your payment).
La Poste guarantees a delivery of the Colissimo parcels within 9 days in France, 15 days in Europe.
If you are not at the address indicated when the delivery occurs, a delivery note will be dropped in your letterbox, enabling you to pick-up your order in the closest agency within the next 15 days. A tracking number is attributed to each order. This number is sent to you by email when your print is ready to be sent.
Click here to track your parcel once your received your tracking number:
Please contact us at for more details concerning shipment for the rest of the world.

3. What about pick-up delays and location? 

If you have chosen the pick-up option, you will receive an email notification with your order number once your order is ready to pick-up (approx 5 working days after your payment).

Pick-up address:
Négatif + Lab
100 rue Lafayette
75010 ParisFrom 10 AM to 7PM - Monday to Saturday / Close on Sunday+33 0 805 39 00 00

Your order number and an ID at the order’s name will be asked at pick-up.

4. How is my print packaged?
- 20x30cm and 40x60cm prints are sent within a secured envelope. The certificate of authenticity is included in the package.
- 40x60cm and 60x90cm prints are sent within a secured tube. The certificate of authenticity is directly included into the package. 

5.  Delivery & Pick-ups 

According to French law, you have a delay of 15 days from the reception of the order to inform us if you are asking for a return or for an exchange.
We only will accept returns for damaged prints (please check the general conditions for more details).
The return shipping costs will be at your charge. Please make sure that prints are in the same conditions as when you received them and in their original envelope or tube.

When asking for a return and if it is justified (please see the general conditions), you have the possibility to choose between:
- receiving the same print or another print with a similar price;
- asking for a complete reimbursement of your order;F

or any refund claims, please send us a message on our contact form: