Frequently Asked Questions
Shipping will begin 2-3 weeks after the end of the pre-order. As Covid-19 is affecting shipping delays, we might need to count on your Patience ;)
Unfortunately, we do not accept returns.
You never received your newspaper or received it damage?
If you never received your newspaper or received it damaged please send us an email at email@example.com with your full name and mail address to explain the situation, we will find a solution :)
Any order wishing to be canceled before the end of the pre-order will be refunded. If you want to be refund, please contact us at firstname.lastname@example.org
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.